Terms and Conditions
CASH ON DELIVERY (COD)
1. What are the conditions for Cash on Delivery (COD) payment?
You can pay through Cash on Delivery (COD) for transactions up to Rs. 25,000. Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD: Click ‘Proceed to Checkout’. Fill in the ‘Billing Information’ and ‘Shipping Method’ forms. In the Payment Information form, select “Cash on Delivery”. Click on “Confirm Now.” Note your Order Number which will be provided to you at the “Thank You” page. Your package will be delivered via courier. You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.
2. Are there any additional charges for cash on delivery for e.g. Cash handling charges?
There are no additional charges for Cash on Delivery.
3. In how many destinations is this service available?
The COD service is available all over Pakistan. COD is not available internationally.
4. If there are multiple items ordered, will they be delivered at the same time? If not, then will the payment be in portions or otherwise?
In cases where multiple items are ordered, typically we ship all the items in one package. The payment for the order will always be in full at the time of delivery. Customers will be notified in case of any exceptions, and payments will be adjusted accordingly.
5. Do shipping charges vary with the weight of the order ?
As per courier arrangements, the cost of shipping increases with the weight of the order. For international shipping rates, please see Shipping Policy.
6. How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the mobile number, shipping address, postal code, and country are mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.